Platform rules and responsibilities

Clear policies for guests and pool owners.

Private Pools helps guests discover private pools, compare listing details, and contact owners directly. These policies explain what the platform does, what owners manage, and what guests should confirm before paying or visiting.

Direct

Owner reservations

Platform deposits

Owner

Managed availability

Discovery, not booking

The website presents pool profiles and contact options. Final booking decisions, deposits, and visit timing are agreed directly with the pool owner.

Direct owner contact

Phone, WhatsApp, map, and social links connect guests to the owner or the owner's official channels. Conversations continue outside the platform.

Confirm before paying

Guests should confirm the exact date, price, deposit terms, rules, and cancellation expectations with the owner before making any payment.

1
Platform role
Private Pools is a discovery and contact platform for private pool listings. It is not currently a booking agent, payment processor, escrow service, property operator, or party to reservations made between guests and owners.
- The platform displays pool pages, photos, facilities, rules, pricing notes, location information, and owner contact options.
- The platform may organize, format, translate, moderate, or remove listing content to keep the website clear and usable.
- A listing appearing on the website does not mean the platform has confirmed the pool's legal status, safety condition, or availability for a specific date.
2
Owner-provided information
Pool owners are responsible for the accuracy of the details they provide. Guests should treat listing information as a starting point and confirm important details directly with the owner.
- Owners should keep prices, capacity, rules, facilities, opening hours, photos, social links, and location details up to date.
- Photos and descriptions should represent the actual pool, seating areas, facilities, and restrictions honestly.
- The platform may correct formatting, hide incomplete content, or remove misleading listings when necessary.
3
Availability and reservations
Calendar entries and availability notes are owner-managed display information. They help guests understand possible availability, but they do not create a confirmed reservation by themselves.
- A date shown as available, booked, closed, or contact-to-confirm must still be checked directly with the owner.
- Reservation confirmation happens only when the guest and owner agree directly by phone, WhatsApp, or another owner-approved channel.
- The platform does not guarantee that a pool shown on the website is available at the moment a guest calls.
4
Payments, deposits, and refunds
At this stage, payments are handled outside the platform. Any deposit, payment, refund, cancellation fee, or dispute is handled directly between the guest and the pool owner.
- Guests should not pay until they have confirmed the pool, date, price, rules, and owner identity.
- Owners are responsible for explaining deposit amounts, refund rules, cancellation timing, and accepted payment methods before receiving payment.
- The platform does not collect deposits, hold funds, guarantee refunds, or mediate payment disputes unless a future paid booking feature is formally introduced.
5
Guest responsibilities
Guests are responsible for choosing a suitable pool, confirming details, and respecting the owner's property and rules during the visit.
- Guests should confirm capacity, family or mixed-use rules, food and music rules, overnight options, safety expectations, and arrival times before visiting.
- Guests should supervise children and group members, respect neighbors, avoid property damage, and follow any published or owner-confirmed rules.
- Guests should report suspicious listings, outdated information, or unsafe experiences to the platform so the listing can be reviewed.
6
Owner responsibilities
Owners are responsible for operating their pool, managing guest communication, and honoring the rules and arrangements they confirm with guests.
- Owners should respond honestly about availability, pricing, capacity, facilities, deposits, cancellation expectations, and special restrictions.
- Owners are responsible for property condition, hygiene, access, safety measures, staff behavior, and compliance with applicable local requirements.
- Owners should use the dashboard, photos, calendar notes, and customer notes responsibly and avoid publishing private guest information publicly.
7
Analytics and contact data
The platform may collect basic website interaction data to operate the service and provide owners with simple performance insights.
- Tracked interactions may include page views, phone clicks, WhatsApp clicks, location clicks, social clicks, gallery views, calendar views, source, referrer, and page path.
- Analytics are used to improve the website, detect demand, and show owners how their pool pages perform.
- The platform does not read or store conversations that happen inside WhatsApp, phone calls, Instagram, Facebook, TikTok, or external websites.
8
Featured placements and paid visibility
Some pools or offers may appear in featured sections, pinned areas, or promotional positions. Paid visibility affects placement, not the guest's obligation to confirm details directly.
- Featured placement is a visibility product for owners and should not be treated as a platform guarantee of quality, safety, price, or availability.
- Featured content may include owner offers, seasonal visibility, pinned website sections, or highlighted pool cards.
- The platform may label, reorder, approve, pause, or remove featured placements to keep the website relevant and trustworthy.
9
Content review and policy changes
The platform may review listings, contact options, photos, owner accounts, analytics activity, and featured placements to protect the quality of the marketplace.
- Listings may be edited, hidden, suspended, or removed if they appear inaccurate, abusive, unsafe, duplicated, misleading, or inactive.
- Policies may change as the product evolves, especially if online booking, payment handling, verification, reviews, or new owner tools are added.
- The version on this page is the practical policy reference for the current website experience.

Need help?

Questions about a listing or policy?

Send us the pool name, link, and issue. We can review outdated information, suspicious listings, contact problems, or owner package questions.

Contact the team

Platform rules and responsibilities

Clear policies for guests and pool owners.

Direct

Owner reservations

Platform deposits

Owner

Managed availability

Discovery, not booking

The website presents pool profiles and contact options. Final booking decisions, deposits, and visit timing are agreed directly with the pool owner.

Direct owner contact

Phone, WhatsApp, map, and social links connect guests to the owner or the owner's official channels. Conversations continue outside the platform.

Confirm before paying

Guests should confirm the exact date, price, deposit terms, rules, and cancellation expectations with the owner before making any payment.

1
Platform role
Private Pools is a discovery and contact platform for private pool listings. It is not currently a booking agent, payment processor, escrow service, property operator, or party to reservations made between guests and owners.
- The platform displays pool pages, photos, facilities, rules, pricing notes, location information, and owner contact options.
- The platform may organize, format, translate, moderate, or remove listing content to keep the website clear and usable.
- A listing appearing on the website does not mean the platform has confirmed the pool's legal status, safety condition, or availability for a specific date.
2
Owner-provided information
Pool owners are responsible for the accuracy of the details they provide. Guests should treat listing information as a starting point and confirm important details directly with the owner.
- Owners should keep prices, capacity, rules, facilities, opening hours, photos, social links, and location details up to date.
- Photos and descriptions should represent the actual pool, seating areas, facilities, and restrictions honestly.
- The platform may correct formatting, hide incomplete content, or remove misleading listings when necessary.
3
Availability and reservations
Calendar entries and availability notes are owner-managed display information. They help guests understand possible availability, but they do not create a confirmed reservation by themselves.
- A date shown as available, booked, closed, or contact-to-confirm must still be checked directly with the owner.
- Reservation confirmation happens only when the guest and owner agree directly by phone, WhatsApp, or another owner-approved channel.
- The platform does not guarantee that a pool shown on the website is available at the moment a guest calls.
4
Payments, deposits, and refunds
At this stage, payments are handled outside the platform. Any deposit, payment, refund, cancellation fee, or dispute is handled directly between the guest and the pool owner.
- Guests should not pay until they have confirmed the pool, date, price, rules, and owner identity.
- Owners are responsible for explaining deposit amounts, refund rules, cancellation timing, and accepted payment methods before receiving payment.
- The platform does not collect deposits, hold funds, guarantee refunds, or mediate payment disputes unless a future paid booking feature is formally introduced.
5
Guest responsibilities
Guests are responsible for choosing a suitable pool, confirming details, and respecting the owner's property and rules during the visit.
- Guests should confirm capacity, family or mixed-use rules, food and music rules, overnight options, safety expectations, and arrival times before visiting.
- Guests should supervise children and group members, respect neighbors, avoid property damage, and follow any published or owner-confirmed rules.
- Guests should report suspicious listings, outdated information, or unsafe experiences to the platform so the listing can be reviewed.
6
Owner responsibilities
Owners are responsible for operating their pool, managing guest communication, and honoring the rules and arrangements they confirm with guests.
- Owners should respond honestly about availability, pricing, capacity, facilities, deposits, cancellation expectations, and special restrictions.
- Owners are responsible for property condition, hygiene, access, safety measures, staff behavior, and compliance with applicable local requirements.
- Owners should use the dashboard, photos, calendar notes, and customer notes responsibly and avoid publishing private guest information publicly.
7
Analytics and contact data
The platform may collect basic website interaction data to operate the service and provide owners with simple performance insights.
- Tracked interactions may include page views, phone clicks, WhatsApp clicks, location clicks, social clicks, gallery views, calendar views, source, referrer, and page path.
- Analytics are used to improve the website, detect demand, and show owners how their pool pages perform.
- The platform does not read or store conversations that happen inside WhatsApp, phone calls, Instagram, Facebook, TikTok, or external websites.
8
Featured placements and paid visibility
Some pools or offers may appear in featured sections, pinned areas, or promotional positions. Paid visibility affects placement, not the guest's obligation to confirm details directly.
- Featured placement is a visibility product for owners and should not be treated as a platform guarantee of quality, safety, price, or availability.
- Featured content may include owner offers, seasonal visibility, pinned website sections, or highlighted pool cards.
- The platform may label, reorder, approve, pause, or remove featured placements to keep the website relevant and trustworthy.
9
Content review and policy changes
The platform may review listings, contact options, photos, owner accounts, analytics activity, and featured placements to protect the quality of the marketplace.
- Listings may be edited, hidden, suspended, or removed if they appear inaccurate, abusive, unsafe, duplicated, misleading, or inactive.
- Policies may change as the product evolves, especially if online booking, payment handling, verification, reviews, or new owner tools are added.
- The version on this page is the practical policy reference for the current website experience.

Need help?

Questions about a listing or policy?

Send us the pool name, link, and issue. We can review outdated information, suspicious listings, contact problems, or owner package questions.

Contact the team

Clear policies for guests and pool owners.

Discovery, not booking

Direct owner contact

Confirm before paying

Platform role

Owner-provided information

Availability and reservations

Payments, deposits, and refunds

Guest responsibilities

Owner responsibilities

Analytics and contact data

Featured placements and paid visibility

Content review and policy changes

Questions about a listing or policy?

Own a private pool?

Clear policies for guests and pool owners.

Discovery, not booking

Direct owner contact

Confirm before paying

Platform role

Owner-provided information

Availability and reservations

Payments, deposits, and refunds

Guest responsibilities

Owner responsibilities

Analytics and contact data

Featured placements and paid visibility

Content review and policy changes

Questions about a listing or policy?